Shipping & Returns
Please give us 3-4 business days for all orders to be processed and shipped as each candle is handmade for each order
Shipping
Standard Shipping 7-10 Business days
Flat rate $12
Pick up available from Wetherill Park NSW 2164
Please also allow a min of 3-4 business days for pick up
Returns & Exchanges
We only accept returns or exchanges up to 14 days from the time of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it including its original packaging.
Returns are only applicable if the item has arrived damaged or faulty. We do not issue any refunds for any change of mind.
If your item has arrived damaged or faulty please contact us within 48 hours at: Lavelaau@gmail.com
The damaged/faulty item would need to be sent back to us to be inspected. Once inspected, we will advise on whether a credit will be applied.
The purchaser will be responsible for paying for their own shipping costs.