top of page

Shipping & Returns

Please give us 3-4 business days for all orders to be processed and shipped as each candle is handmade for each order

IMG_3180.HEIC

Shipping

Standard Shipping 7-10 Business days

Flat rate $12

​

Pick up available from Wetherill Park NSW 2164

Please also allow a min of 3-4 business days for pick up

​

Returns & Exchanges 

We only accept returns or exchanges up to 14 days from the time of purchase. 

​

To be eligible for a return, your item must be unused and in the same condition that you received it including its original packaging.

​

Returns are only applicable if the item has arrived damaged or faulty. We do not issue any refunds for any change of mind. 

​

If your item has arrived damaged or faulty please contact us within 48 hours at: Lavelaau@gmail.com

​

The damaged/faulty item would need to be sent back to us to be inspected. Once inspected, we will advise on whether a credit will be applied. 

​

The purchaser will be responsible for paying for their own shipping costs.  

​

​

bottom of page